Welcome to Heart 2 Hearts
These Terms & Conditions establish the general terms for using the Heart 2 Hearts Bereavement Concierge Services, LLC website and participating in our services.
By accessing this website or requesting services, you acknowledge that you have read and understand these terms.
Our Services
Heart 2 Hearts provides faith-based pastoral counseling, Christian coaching, grief education, and bereavement support.
Services may include:
- Faith-Based Grief Coaching
- Pastoral Christian Counseling
- Bereavement Concierge Support
- Christian Life & Purpose Coaching
- Grief Education, Workshops & Support Groups
- Premarital & Marriage Pastoral Guidance
Services are intended to provide faith-based support, guidance, education, and coaching based on the nature of the service selected.
Faith-Based Nature of Services
Heart 2 Hearts’ services incorporate Christian principles and may include Biblical guidance and prayer when requested.
Clients are encouraged to communicate their preferences regarding faith-based practices during their initial consultation.
Professional Scope
Heart 2 Hearts does not provide state-licensed psychotherapy or mental-health treatment.
Services do not include mental-health diagnosis, psychotherapy, medication management, or emergency psychiatric treatment.
Apostle Dr. Sandra L. Whiters’ Georgia LPN credential relates solely to her nursing credentials and does not represent a professional counseling or mental-health license.
Please review the Professional Disclosure for additional information about the nature and scope of services.
Client Responsibilities
Clients are responsible for providing accurate information relevant to their consultation or selected service and for communicating any questions or concerns regarding their needs.
Clients are also responsible for seeking appropriate professional assistance when circumstances require services outside the scope of Heart 2 Hearts.
Appointments
Appointments are provided according to availability and must be scheduled through the designated booking process.
Clients are responsible for reviewing appointment details and any applicable policies before submitting a booking request.
Additional appointment and payment requirements are provided on the Fees & Payment Policies and Cancellation & Refund Policy pages.
Website Information
The information provided on this website is intended for general educational and informational purposes.
Website content should not be interpreted as medical, psychiatric, legal, financial, or other professional advice outside the services specifically described by Heart 2 Hearts.
External resources and links provided on this website are intended to help clients locate additional information and support.
Crisis & Emergency Situations
Heart 2 Hearts is not an emergency or crisis-response provider.
If you are experiencing an emergency, call 911 or go to the nearest emergency department.
For suicide or emotional crisis support, call or text 988.
Do not use this website, email, text messaging, or the appointment form for an emergency.
Changes to These Terms
Heart 2 Hearts may update these Terms & Conditions when necessary to reflect changes to its services, website, or business practices.
The updated version will be posted on this website.
Questions
If you have questions about these Terms & Conditions or our services, please contact Heart 2 Hearts before scheduling an appointment.
Contact Us