Understanding Our Services & Professional Scope
At Heart 2 Hearts Bereavement Concierge Services, LLC, we are committed to providing compassionate, faith-based support while clearly communicating the nature and scope of our services.
Heart 2 Hearts provides faith-based pastoral counseling, Christian coaching, grief education, and bereavement support.
About Apostle Dr. Sandra L. Whiters
Apostle Dr. Sandra L. Whiters is an active member of the clergy, Christian counselor, pastoral counselor, Christian grief coach, and bereavement-support professional.
She holds a Doctorate in Christian Counseling and is a Georgia Licensed Practical Nurse.
Her Georgia LPN license relates solely to her nursing credentials and does not represent a Georgia professional counseling or mental-health license.
Apostle Dr. Whiters is not a:
- Georgia Licensed Professional Counselor
- Psychologist
- Clinical Social Worker
- Marriage and Family Therapist
- Psychotherapist
Nature of Our Services
Heart 2 Hearts’ services are faith-based, pastoral, educational, and coaching services.
Services may incorporate:
- Biblical principles
- Compassionate listening
- Prayer when requested
- Grief education
- Practical coping strategies
- Spiritual encouragement
- Goal-focused support
- Resource guidance and referrals
Our services do not include:
- Mental-health diagnosis
- Psychotherapy
- Medication management
- Emergency psychiatric treatment
Heart 2 Hearts does not diagnose, treat, or cure mental disorders.
Referrals to Other Providers
If a client’s needs require clinical mental-health or medical services outside the scope of Heart 2 Hearts’ services, the client will be encouraged to seek assistance from an appropriately licensed provider.
Important Understanding
By using Heart 2 Hearts’ services, clients acknowledge that the services provided are faith-based pastoral, educational, coaching, and bereavement-support services and are not state-licensed psychotherapy or mental-health treatment.
Crisis & Emergency Situations
Heart 2 Hearts Bereavement Concierge Services is not an emergency or crisis-response provider.
If you are experiencing a medical or mental-health emergency, call 911 or go to the nearest emergency department.
If you are experiencing suicidal thoughts or an emotional crisis, call or text 988 to reach the Suicide & Crisis Lifeline.
Do not use this website, email, text messaging, or the appointment form for an emergency.
